Cancellation / Refund Policy

  • Order Cancellations will be considered only if the request is made within 24 hours of ordering the books.
  • If the consignment delivered to you is NOT in a good condition. You have to confirm this at the time of receiving the order / consignment to the delivery person.
  • No cancellation available on discounted books ordered. Cancellation can be done only under the following terms:
  • Once the cancellation done, the amount will be fully refunded via original method of payment within 07 to 10 working days.
  • if customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.
  • Please notify of any damaged, defective or wrong product(s) received, within 24-hours of delivery to you. If you are unable to do so within 24-hours, Authentic Books shall not be held liable for the failure to replace the order(s).
  • Product(s) should be returned in their original packaging
  • You can return the product via courier to our address along with the details of charges and a copy of courier receipt. The courier charges will be paid to you via original method of payment.
  • The returned products are subject to verification and checks by our team in order to determine the legitimacy of the complaint/return and the process will be completed within 3 to 4 working days.