Order Cancellations will be considered only if the request is made within 24 hours of ordering the books.
If the consignment delivered to you is NOT in a good condition. You have to confirm this at the time of receiving the order / consignment to the delivery person.
No cancellation available on discounted books ordered. Cancellation can be done only under the following terms:
Once the cancellation done, the amount will be fully refunded via original method of payment within 07 to 10 working days.
if customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.
Please notify of any damaged, defective or wrong product(s) received, within 24-hours of delivery to you. If you are unable to do so within 24-hours, Authentic Books shall not be held liable for the failure to replace the order(s).
Product(s) should be returned in their original packaging
You can return the product via courier to our address along with the details of charges and a copy of courier receipt. The courier charges will be paid to you via original method of payment.
The returned products are subject to verification and checks by our team in order to determine the legitimacy of the complaint/return and the process will be completed within 3 to 4 working days.
Authentic Books India. TC/4/1890, Pandit Colony Kowdair, Trivandrum – 695003 Kerala, India
Authentic Books India, is a niche market publisher of books, primarily in the Malayalam language. The variety of books published include religious, popular science, literature etc.. We cater to a select readership that has a yearning for knowledge in given areas. To this effect, all our published books were penned by renowned authors with expertise in their fields.
What makes us different.
Taking the writer’s point of view to the reader is an adventure that requires perseverance. We have exemplified this in ample abundance. What’s more, the Authentic Books India team has the skills and expertise to position, market and advertise these books and provide them maximum coverage. Our journey never ends. We pledge to take knowledge to all who seek it.