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Welcome to Authentic Books India. We value and respect your personal data and privacy. Our website is completely browsable for visitors who wish to explore our collection without registering. For users who choose to register, log in, place orders, subscribe to newsletters, or contact us, we collect certain information to provide a seamless shopping experience and efficiently fulfil orders.
Our Guarantee
What We Will Not Do with Your Personal Information
Welcome to Authentic Books India. We value and respect your personal data and privacy. Our website is completely browsable for visitors who wish to explore our collection without registering. For users who choose to register, log in, place orders, subscribe to newsletters, or contact us, we collect certain information to provide a seamless shopping experience and efficiently fulfil orders.
What We Will Do with Your Personal Information
We may use your personal information to:
- Process and fulfil your book orders.
- end order confirmations, invoices, shipment updates, and delivery notifications.
- Contact you regarding order-related issues, payment verification, or customer support requests.
- Send newsletters, promotional offers, new book releases, and updates from Authentic Books India.
- Improve our products, services, and website experience.
- Introduce new services, products, and business offerings related to Authentic Books India.
Personal Information We Collect
Information You Provide
When creating an account, placing an order, subscribing to newsletters, or contacting us, we may collect:
- Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Order Infromation
- Any information voluntarily submitted through forms on the website
This information helps us process orders, provide customer support, and improve your shopping experience.
Automatic Information
When you browse our website, we may automatically collect information such as:
- IP Address
- Browser Type
- Device Information
- Operating System
- Page Visited
- Time Spent on the Website
- Referring Website Information
We use this information to improve website performance, user experience, and security.
Email and SMS Communications
We may send emails and SMS messages for:
- Order confirmations
- Shipping and delivery updates
- Password recovery
- Customer support communications
- Promotional campaigns and newsletters (subject to your preferences)
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.
Third-Party Services and Integrations
To improve website functionality and customer experience, we may use third-party services including:
Google Analytics
To understand visitor behavior, website traffic, and performance metrics.
Meta (Facebook & Instagram) Pixel
To measure campaign performance, optimize advertising, and improve audience targeting.
WhatsApp Integration
To facilitate customer support and order-related communication.
Payment Gateway Providers
Secure payment processing through trusted third-party payment providers. We do not store your complete credit card, debit card, UPI, or banking information.
Cookies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Maintain login sessions
- Improve website functionality
- Analyse traffic and user behaviour
- Deliver personalized experiences
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Information
Information about our customers is an important part of our business. We do not sell customer information.
We may share information only with:
- Payment gateway providers
- Courier and logistics partners
- Website hosting and technical service providers
- Legal or regulatory authorities when required by law
All such parties are expected to maintain appropriate security and confidentiality standards.
Security of Information
We take reasonable security measures to protect your personal information.
Our website uses Secure Socket Layer (SSL) encryption technology where applicable to safeguard data transmission. Payment information is processed directly through secure third-party payment gateways, and we do not store sensitive payment details on our servers
Third-Party Websites and Advertisers
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of third-party sites before sharing personal information.
Your Privacy Rights
You may have the right to:
- Access your personal information.
- Correct inaccurate or outdated information.
- Request deletion of your personal information where legally permissible.
- Opt out of marketing communications.
- Request details regarding how your personal information is processed.
Children's Privacy
Authentic Books India does not knowingly collect personal information from children under 18 years of age. If you are under 18, you should use this website only with the involvement of a parent or guardian.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Notice or the handling of your personal information, please contact:
Authentic Books India Pvt. Ltd.
CV Samskarika Nilayam
Pound Road, Thycaud
Thiruvananthapuram – 695014
Kerala, India
By using this website, you consent to the collection and use of information as outlined in this Privacy Notice.